Terms & Conditions

The following terms and conditions ("User Agreement") govern your visit, access to, and use of, this Web site located at https://mobilezee.com  ("the Site")  operated by SMF General Trading LLC PO. Box 98903, Dubai – UAE., and any of mobilezee.com services accessible through the Site.  By using this "Site" or submitting an order for products or services, you indicate your acceptance of and agreement to be bounded by the terms and conditions set forth below.

 

All contents of the "Site" may be changed by mobilezee.com  in the future without prior notice. It is you, as a user, to periodically return to our site and receive the newest updates of the terms and conditions for amendments.  Any amendments of terms and conditions will be taken in effect immediately. Your continued usage of https://mobilezee.com changes will constitute agreement to such amendments. The Terms of Services were last updated on May 2018.

 

All rights reserved. All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, and the compilation of this content are the property of mobilezee.com or its content suppliers and protected by international copyright laws. All software used on this site is the property of mobilezee.com or its software suppliers and protected by international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.


mobilezee.com and the mobilezee.com logo are trademarks of mobilezee.com. Our trademarks may not be used in connection with any product or service that is not provided by mobilezee.com in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits mobilezee.com.  

 All other trademarks and registered trademarks displayed on the site are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between SMF General Trading LLC (mobilezee.com) and these companies.

- All Mobile Phones & Laptops are covered under Warranty clause under Specification of the respective models.

Dealer Warranty:

Covered by our company or our local supplier.  Labour & Parts are included, subject to warranty exceptions stated below.  T

the unit needs to be brought to us to get the claim or pick up and drop off can be arranged at a fee of one way chargeable.

- Accessories are not covered under the warranty i.e. Battery, Charger, Headset, Memory card and other general Electronics items.

- Proof of Purchase - physical invoice with date of purchase and serial number of the device mentioned is required to claim the warranty.

- The warranty will be voided in case of misuse of mobile phone such as accidental damage, breakage, scratches, shocks, water spills, humidity, rust, burns, LCD and programming faults or any damages resulting from electric shocks.

- In case of any manufacturing defects which are beyond repair, only the mother board of the mobile phone will be replaced. - Minimum time required to repair the phone can be between 3-15 working days.

A product can only be returned within 3 days of delivery if the below conditions are true:

  • The quality of the product is not as mentioned on the website
  • The product is received partially damaged upon delivery or has a manufacturing defect.
  • The product should be in its original packaging & in fully re-saleable condition.

 If the product returned is not in fully re-saleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. 

Site contents  

Occasionally there may be information on mobilezee.com contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).We apologize for any inconvenience this may cause you.

 

Order Limitation and Refusal Rights

Due to extremely quick turnovers of certain popular items, mobilezee.com may at times have to restrict the number of certain merchandises that you intended to or have already purchased. When certain items are experiencing limited in stocks, mobilezee.com reserves its rights to limit your purchase quantities to a lower amount. During times that you have ordered more quantity than we can supply, we will communicate with you and provide you different options available at that time. We promise you, the customers, that we give our 102% effort to fulfill your order request. However, in all circumstances, mobilezee.com reserves its rights to refuse any order. Reason(s) of such refusal will be communicated to you.

 

Refund and Return.

We offer 3 days return period with a restocking fee of 10% of invoice value if the product is not opened and 30% of invoice value if the product is opened and used. In case of order cancellation by client we refund payment after deducting Return shipping charges and any other related charges likes customs duties, local clearing charges etc. In case of order cancellation is due to change of mind(Change or cancel order to different spec that originally ordered like storage capacity, color etc or just change of mind from one item to another),return is accepted on case to case basis and require prior approval from mobilezee.com,30% of invoice value will be deducted and all related charges like shipping, customs clearance etc, will be levied from client account.  

 

Changes to This User Agreement

mobilezee.com reserves the right to change or modify any of the terms and conditions contained in this User Agreement, or any policy of the Site, at any time and in its sole discretion. If mobilezee.com decides to change this User Agreement, it will post a new version on the Site and update the effective date set forth above. Any changes or modifications to this User Agreement or policy will be effective upon posting of the revisions. Your continued use of the Site following posting of any changes or modifications constitutes your acceptance of such changes or modifications. You should frequently review this User Agreement and any other applicable policies, including their dates, to understand the terms and conditions that apply.

Other Applicable Terms   

Privacy Policy:
You should refer to mobilezee.com’s Privacy Statement to understand how mobilezee.com collects, uses and discloses your personal information.

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